Terms of Service

Last updated: 7/20/2026

Welcome to Duka Phone! By using our service, you agree to the following terms.

1. Acceptance of Terms

By creating an account and using Duka Phone, you agree to be bound by these Terms of Service.

2. Description of Service

Duka Phone provides a phone shop management platform that includes inventory, sales, repairs, and reporting tools.

3. Account and Subscription

You are granted a limited license to use the service for the duration of your subscription. Subscriptions are billed annually and automatically expire unless renewed.

4. User Responsibilities

You are responsible for all activity under your account and for keeping your login credentials secure.

5. Payments and Refunds

All payments are non-refundable. We do not offer refunds for unused subscription periods.

6. Termination

We reserve the right to suspend or terminate your account if you violate these terms or if your subscription expires.

7. Disclaimer of Warranties

The service is provided "as is" without warranties of any kind.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of the service.

9. Governing Law

These terms are governed by the laws of Tanzania.

10. Contact

For questions, email us at support@dukaphone.com.